Last update: 28th May, 2026
Your privacy matters to us. This Privacy Policy explains how we collect, use, and disclose your Personal Information when you access and use of DeFi Account. We respect privacy laws worldwide and strive to meet the highest standards in protecting Your Information. By using DeFi Account, you confirm that you have read and agreed to this Privacy Policy.
1. Personal Information We Collect and Use
1.1. DeFi Account is a non-custodial wallet, and we do not create or maintain user accounts. Accordingly, we do not collect information such as private keys or wallet seeds. We will never request these, and you should never share them with anyone. Any request for such data should be considered fraudulent.
1.2. “Personal Information” (also referred to as “Information” or “Your Information”) means information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, to you. While your blockchain activity may be publicly visible due to the transparent nature of distributed ledger technology, DeFi Account only collects a limited set of information as strictly necessary to provide access to and improve DeFi Account, in compliance with applicable laws.
1.3. We do not collect or process biometric data or other forms of sensitive Personal Information.
1.4. We may collect Personal Information directly from you or automatically from your device as outlined below:
| Purpose | Legal basis | Information processed |
|---|---|---|
| To provide you with access to DeFi Account | Performance of the contract | IP-address, Telegram Identification Number, Telegram Username Transaction History |
| To support Backup | Performance of the contract | Email address, IP-address, Telegram Identification Number |
| To provide access to Third-Party Utilities | Performance of the contract | Wallet Address, IP-address, Email address (where necessary) |
| To communicate with you | Performance of the contract | Email address, Telegram Username |
| To improve the design, functionality, and user experience of DeFi Account | Legitimate Interest | Interaction data such as page views, session duration, navigation paths (in anonymized and aggregate form) |
| For direct marketing (e.g. fulfillment of requests, communications, notices, updates, policy changes) | Legitimate Interest | Email address, Telegram Identification Number |
| For security, and to ensure lawful use of DeFi Account | Legitimate Interest | IP address, Telegram Identification Number, Telegram Username, usage data related to your interaction with DeFi Account |
| To comply with legal obligations and to establish, exercise, or defend legal claims | Legal obligation | IP address, Telegram Identification Number, Telegram Username, Transaction History, Email address |
1.5. We do not collect or process biometric data or other forms of sensitive Personal Information. If you choose to enable biometric access (such as fingerprint or facial recognition) to your DeFi Account, please note that such data is processed and stored locally on your device in accordance with the applicable policies of your device manufacturer or operating system provider. DeFi Account does not access, store, or transmit your biometric information.
2. Your Privacy Rights Depending on your location and applicable data protection laws, you may have certain rights in relation to your personal information. These rights include:
2.1. Right to Know: You may have the right to request information about the categories of Personal Information we collect, the sources of that information, the purposes for which we use it, and with whom it is shared.
2.2. Right to Access: You may request a copy of Personal Information we hold about you.
2.3. Right to Correction: You may request that we correct inaccurate or incomplete Personal Information.
2.4. Right to Deletion: You may have the right to request that we delete your Personal Information, subject to certain exceptions (for example, where we are legally required to retain it).
2.5. Right to Data Portability: You may request to receive your Personal Information in a portable and, to the extent technically feasible, readily usable format.
2.6. Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
2.7. Right to Object or Restrict Processing: In certain circumstances, you may object to or request restrictions on how we use your Personal Information, including for direct marketing purposes.
2.8. To exercise any of these rights, please contact us via @wallet_supportbot. We may need to verify that your request is from you before fulfilling your request.
3. Disclosure of Your Information to Third Parties
3.1. DeFi Account may share technical and usage-related information (such as device type, browser data, log information, and interaction metrics) with service providers who assist us in maintaining, securing, and operating DeFi Account. These service providers act on our behalf and process data strictly for operational and support purposes under appropriate contractual safeguards.
3.2. DeFi Account may also share limited Personal Information (such as your wallet address, IP address or email) with third-party providers solely to give you access to Third-Party Utilities that you have explicitly requested. We disclose only the minimum data necessary to enable the provision of such Third-Party Utilities.
3.3. Providers of Third-Party Utilities operate as independent data controllers. The processing of your Personal Information by them is governed by their own privacy policies and terms of use. This Privacy Policy does not apply to the privacy practices of the providers of such Third Party Utilities or to any external websites linked through DeFi Account. The inclusion of a third-party link does not imply endorsement by us or our affiliates.
3.4. Your use of any Third Party Utility and the handling of your Personal Information will be subject to that third party’s privacy notice and terms of use.
4. How We Protect Your Personal Information
4.1. We implement appropriate technical and organizational measures designed to protect your Personal Information from unauthorized access, loss, misuse, alteration, or disclosure. These measures are proportionate to the type of data we process and the level of associated risk, and may include encryption, access controls, secure communication protocols, and internal security policies.
4.2. While we take reasonable steps to safeguard Your Information, no method of transmission over the internet or method of electronic storage is entirely secure. Therefore, we cannot guarantee absolute security of your data.
5. Retention of Personal Information
5.1. We retain your Personal Information only for as long as necessary to provide you with access to DeFi Account and fulfill the purposes described in this Privacy Policy, including compliance with legal, regulatory, or operational requirements.
5.2. Please note that due to the public and immutable nature of blockchain technology, certain information—such as wallet addresses and transaction history—cannot be deleted or modified. As a result, some data may remain visible on the blockchain even after you stop using DeFi Account.
6. Cross-border Data Transfers
6.1. Your Information may be transferred to and processed in countries other than your country of residence. These locations may have different data protection laws than those in your jurisdiction.
6.2. We take appropriate steps to ensure that your data remains protected when we transfer Information across borders, including to third-party service providers or partners who support the operation of DeFi Account. This may include implementing contractual safeguards, such as data processing agreements, and adopting technical and organizational measures to maintain a level of data protection that is consistent with applicable legal standards.
7. No Processing of Children’s Information
7.1. DeFi Account is not directed to, and we do not knowingly collect, use, or disclose Personal Information from individuals under the age of 13 (or under the age of majority in their jurisdiction of residence, where applicable). If you are under the applicable age threshold, you may not access or use DeFi Account, and we do not intend for our solutions to be used by minors.
7.2. We do not knowingly process any Personal Information of children. If we become aware that we have inadvertently collected Personal Information from a child without verified parental consent, we will take reasonable steps to delete such Information from our records promptly.
7.3. If you believe that a child under the applicable age has provided Personal Information to us, please contact us using the information provided in the Contact Information section of this Privacy Policy.
8. How to Contact Us
You may contact us with regard to any issues related to the processing of your personal data and the exercise of your rights under applicable data protection laws via @wallet_supportbot.
9. How to Read This Privacy Policy
This Privacy Policy forms part of the wider set of documents that govern your use of DeFi Account. It should be read in conjunction with our Terms of Use and any other applicable notices or policies made available to you within DeFi Account.
10. Updates to This Privacy Policy
10.1. We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. When we make changes, we will revise the “Last Updated” date at the top of this page. In some cases, we may notify you through additional means (such as in-app notices or emails) if the changes are material.
10.2. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your Personal Information.