This document outlines the available user tiers for our crypto wallet service and the associated fees and limits.
1.1. Tariff Tiers Overview: Crypto Wallet offers three account tariff tiers for Users (collectively, “Tariff Tiers”): the Base tier, the Plus tier, and the Trader tier. Each Tariff Tier may carry distinct fee schedules, transaction limits, or feature benefits as determined by Crypto Wallet.
The Tariff Tier program is currently being rolled out in a test mode and may not be available to all users, in all jurisdictions, or at all times. Each Tariff Tier may include different fee schedules, transaction limits, or feature benefits, as determined by Crypto Wallet.
1.2. Automatic Assignment. Crypto Wallet may automatically assign, upgrade, or downgrade your Tariff Tier based on criteria determined by Crypto Wallet (including your activity, usage volumes, account history, eligibility, risk assessment, and/or other parameters).
1.3. Individual Terms and Special Conditions. Crypto Wallet may, at its sole discretion, apply individual fee terms, discounts, benefits, or special conditions to certain users (for example, for promotional, loyalty, partnership, testing, or operational reasons). Such terms may be communicated only to the relevant user(s) and may be changed or revoked at any time. Unless expressly stated otherwise, such individual terms do not create an entitlement for other users and do not form part of the generally published Tariff Tiers.
1.4. Visibility. You can view your current Tariff Tier in the Wallet interface. Crypto Wallet may determine how, where, and in what detail Tariff Tier information is displayed.
We offer three tiers for users: Base, Plus, and Trader.
| Tier Feature | Base | Plus (beta, promotional) | Trader |
|---|---|---|---|
| Activation Condition | Default tier. No activation conditions. | Offered to eligible users at our discretion. Activated once you meet the qualification conditions communicated to you in the Wallet. | Automatically applied if your Turnover for the previous calendar month is at least USD 50,000 (or equivalent). |
| Trading Fee | 0.9% | Up to 0.5% | 0.09% |
| Key Benefits | Access to all basic wallet features. Standard customer support. | Includes all Base features plus higher transaction limits and early access to new features. | Includes all Plus features, priority customer support, and higher limits for 0% on-ramp USDT purchases, plus access to advanced trading tools. |
Note: Tier upgrades do not remove any standard features; they only add benefits or override fees as specified. We may introduce additional tier-specific fee adjustments or perks over time, which will be reflected in the above table when implemented.
2.1. Tier Activation Notification: Whenever a User’s account is moved to a different Tariff Tier (whether upgrading to Plus or Trader, or downgrading back to a lower tier), Crypto Wallet will provide a timely notice to the User. This notice will confirm the activation or change of the tariff tier and may outline key information such as the effective date of the change and a summary of new benefits or fees (if applicable).
2.2. Ongoing Communication: Crypto Wallet may also display the current Tariff Tier status and relevant benefits or fee rates within the user’s account profile. Users are encouraged to regularly check their status and applicable fee schedule in the app. While Crypto Wallet will endeavor to inform Users of significant tier changes, it remains the User’s responsibility to review their current fees and limits as posted in the app, especially after any upgrade/downgrade.
2.3. No User-Initiated Switching: Users cannot manually switch between tariff tiers at will; tier changes occur only as provided in this Tariff Terms (automatic qualification or company assignment). Any User inquiries about status or eligibility will be handled per Crypto Wallet’s support procedures, but such inquiries do not oblige Crypto Wallet to grant a tier change.
3.1. Right to Modify Tiers: Crypto Wallet reserves the right to modify, suspend, or terminate any Tariff Tier, including altering or removing any specific tier, at any time in its sole discretion. This includes the right to change any fees, benefits, features, or eligibility criteria associated with a Tariff Tier without prior notice. For example, Crypto Wallet may increase or decrease fees for a particular tier, introduce new benefits or remove existing ones, or change the activity level required to qualify for a tier, all at any time.
3.2. No Prior Notice Required: Changes to Tariff Tier terms (including fee adjustments or benefit modifications) may be made without prior individual notice to Users. Crypto Wallet will update the information in the Tariff Terms, the in-app descriptions to reflect such changes as they occur. Users understand and agree that continued use of Crypto Wallet services after any Tariff Tier change constitutes acceptance of the new terms.
3.3. Survival of Fees: Any transactions or usage that occurred before a change in fees or terms will be subject to the fee or rule in effect at the time of the transaction. New fees or terms apply prospectively to transactions after their effective date.
4.1. Integration with User Agreement: This Tariff Terms is incorporated into and governed by the Crypto Wallet User Agreement. All provisions of the User Agreement (including but not limited to disclaimers of liability, governing law, dispute resolution, and user obligations) apply to the Tariff Tiers and to this Tariff Terms as if fully set forth herein. In the event this Tariff Terms provides specific terms for Tariff Tiers that differ from general terms in the User Agreement, such specific terms will apply to the extent of the difference for matters relating to the Tariff Tiers.
4.2. No Separate Waiver: No failure or delay by Crypto Wallet in enforcing any condition of a Tariff Tier (or any term of this Tariff Terms) shall operate as a waiver of that condition or term, nor shall it affect the right to enforce it at a later time. Users cannot claim any entitlement to a Tariff Tier or specific benefits except as officially communicated and active under this Tariff Terms.
4.3. Severability: If any provision of this Tariff Terms is deemed unlawful or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be interpreted so as to best accomplish the objectives of such provision within the limits of applicable law.
4.4. Entire Agreement on Tariffs: This Tariff Terms, together with the User Agreement and any other applicable supplemental terms (e.g. feature-specific terms), constitutes the entire agreement between the parties regarding the Tariff Tiers and supersedes any prior understandings or communications (whether oral or written) about the subject matter. Users should refer to this Tariff Terms for the latest terms on tariff tiers, as it may be updated from time to time.